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HomePulse

Private home monitoring

HomePulse

Terms of Service

Last updated: April 2026

1. Introduction

Welcome to HomePulse Monitoring. By using our website and services, you agree to these Terms of Service.

HomePulse Monitoring provides a privacy-first home monitoring system designed to help families stay informed about activity in a home without the use of cameras.

2. Services

Our services may include:

  • Installation of monitoring devices

  • Sensor-based home activity monitoring

  • Alerts and notifications

  • Ongoing subscription-based monitoring services

All services are subject to availability and may change over time.

3. No Emergency or Medical Service ⚠️

HomePulse Monitoring is not:

  • A medical device

  • An emergency response system

  • A replacement for professional caregiving or supervision

We do not guarantee prevention of incidents or emergencies.

In case of emergency, always contact appropriate emergency services.

4. User Responsibilities

You agree to:

  • Provide accurate information

  • Use the service only for lawful purposes

  • Ensure proper installation environment

  • Maintain internet connectivity if required

You are responsible for how the system is used in your home.

5. Payments and Subscriptions

  • A one-time setup or installation fee may apply

  • Ongoing services may be billed monthly

  • Subscriptions automatically renew unless cancelled

Failure to make payments may result in suspension of service.

6. Cancellation

You may cancel your subscription at any time.

  • Cancellation applies to future billing periods

  • No partial refunds for unused time unless required by law

7. Limitation of Liability

To the fullest extent permitted by law:

HomePulse Monitoring shall not be liable for:

  • Missed alerts or delayed notifications

  • Device or connectivity failures

  • Any injury, loss, or damages resulting from use of the service

Use of the service is at your own risk.

8. Privacy

Your use of the service is also governed by our Privacy Policy, which explains how we collect and use data.

9. Modifications

We may update these Terms at any time. Continued use of the service constitutes acceptance of the updated Terms.

10. Contact Information

HomePulse Monitoring
151 Charles Street West, Suite 100
Kitchener, ON, Canada

Email: hello@homepulsemonitoring.com
Phone: (226)972-3746

End of Terms of Service

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